Frequently Asked Questions
Will the same maids visit my home each time?
Do I need to be at home when you clean?
Are you environmentally friendly?
Are Flower Maid a pet friendly company?
Will I be tied down to Flower Maid?
Who visits to clean my home?
What will Flower Maid do in my house?
Do I need to provide anything for the cleaners?
What time will the cleaners visit?
If I give Flower Maid my keys who has access to them?
How do I pay for my cleaning service?
Do I have to do anything before Flower Maid’s cleaning team arrives?
If I have a regular cleaning service and one falls on a statutory holiday what should I do?
If I am going on holiday and don’t want the team to visit my home whilst I’m away what should I do?
What areas do you cover?
For one of the cleaning services such as Spring Cleaning, End of Tenancy Cleaning, Builders Cleaning we cover Entire West London, South West and Central London
If something is broken whilst Flower Maids team is there, what happens?
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‘It’s such a lovely feeling to come home after a hard day of work and find my home in pristine condition. If you’re looking for a cleaning service that incorporates a mother’s touch I highly recommend Flower Maid. They are very professional, focusing on attention to detail and their customer service can’t be beaten. I am so happy to have Flower Maid cleaning my home.’
Damien Greig , Barnes
Now being the only male in a large semi detached house with 2 daughters, a wife and 2 cats I decided it was a good time to get the place "spring cleaned". Team of 2 ladies arrived promptly on the day and did an excellent job, and still 10 days later it looks pretty good. They were very friendly and extremely efficient and would not hesitate to recommend "Flower Maid" to anyone who is looking for something similar. Once again thank you very much Flower Maid.’ Yours
Nigel Thompson, Barnes SW13
The guys at Flower Maid provided a first class cleaning service. We lived in a rental property and they left it cleaner than when we moved in. They don’t just do the basics; their attention to detail is impressive, taps, tops of cupboards and kitchen units, spotless. Really impressive guys, Thank you’
Steve Davey , Kensington W8
Thank you so very much for the Spring Clean of my flat earlier this week. I am absolutely delighted with the results. I can't believe how shiny and fresh everything looks. I am very impressed with the service Flower Maid provided and l've already had a couple of my neighbours ask for your details. Thanks again to you and your team for a job well-done. I will certainly be coming back to you for more work in the future and happy to recommend your cleaning services to anyone. With Warmest Regards.
Jeannie Shapiro, Putney SW15
‘Thanks so much to Flower Maid for the big spring clean yesterday - ladies did such a great job and they were so friendly too, which made it very easy and we were very happy to have them in our home. Thanks so much again, we are very happy to have found your company.’
Hollie Holden, Putney SW15
‘Just a quick note to thank you for the amazing job you did with my flat this week. I really wanted to go into spring with a clean flat and your cleaners did a fantastic job. lt is a pleasure being at home now and as it was such a thorough clean I think it will stay like this for a long time. I even noticed yesterday they cleaned my front door! You cleaners did a great job, were hard working, trustworthy, on time and very friendly. Would definitely use Flower Maid cleaning again and would highly recommend.’ Sean Conlon, Twickenham TW1
Sean Conlon, Twickenham TW1
‘Flower Maid helped us out at short notice with a tricky cleaning job. The work was excellent and all their staff are pleasure to deal with. We would be happy to recommend Flower Maid.’ Sally Grumbridge, Hammersmith
Sally Grumbridge, Hammersmith
We are writing to confirm how pleased we are to be working with your Flower Maid. We have now recommended you to several of our clients for one off cleaning bookings, the feedback has always been excellent and we have never had a problem or negative feedback. These clients are a range of who have one or two properties in their portfolio up to clients have as many as 20. I believe this to be a reflection of the service you offer as well as the high standard you set as minimum in your Company. We look forward to working together more in future. Joseph Murphy, Director, Orchards of London
Joseph Murphy, Director, Orchards of London
I love Flower Maid – they are so helpful, flexible and reliable. And cheerful! And they even leave a flower which is a really lovely touch. I would highly recommend them to anyone.’ Cathy, Chiswick Village
Cathy, Chiswick Village W4
I wanted to thank you for assisting us with an urgent End of Tenancy clean recently. As a lettings agent in a fast moving lettings market, it's often the case that we only have a very short window of time to get a property cleaned before the next set of tenants need to move in. You provided really great service and exactly the sort of support we need from our contractors to keep our lettings business running smoothly Many thanks again!
Robin Curtis , Windmill Residential Letting Agents
Flower Maid visits us fortnightly and we are very pleased with their cleaning and ironing service. The girls are courteous, efficient, timely, and consistent. Added positives include: all the products they use to clean are eco-friendly and they bring all their own equipment and supplies. Bartek keeps the business end running smoothly and is helpful when we have needed to change dates or times around. We would definitely recommend them to others.”
Donna Schoenherr, Chiswick W4
Thank you Flower Maid for being flexible with my crazy schedule last week. The flat was great!! It was lovely coming home to a fresh flower as well! My partner is very picky and was sceptical about using a cleaning service. I’m happy to say to I was the one who got to say “I told you so!” Thanks
Aaron Pyles, Heathfield Court, Chiswick W4
The house sparkles each time my team cleans my home. Even my husband likes the service we are provided by Flower Maid. We immediately know the difference after our team leaves that our home is clean and fresh. Being two working professionals, keep your home clean can be a task but we no longer have to worry about that , thanks to Flower Maid
John Stamford, Richmond TW10
Flower Maids are a great team - always friendly, helpful and thorough. I've been with them for nearly 3 years and they always do a great job.
Jamie Smart, Fulham SW6
Excellent service. A great customer focused business. Responsive, flexible and dependable. Cleaning is to the highest standard every week but it is the attention to detail and reliability that make flower maid stand out.
Martin Barnewell, Richmond TW9
Brilliant cleaners, polite and professional. Best cleaning firm in Richmond by a mile. Cant fault them. Very happy.
Brendan O’Shea, Richmond Hill
We GUARANTEE you’ll love us!
At Flower Maid we pride ourselves on our customer services and the work of our cleaners. Therefore, we go above and beyond to make our clients happy.